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From hardware to software - technology that connects

As a full-service partner, we are your source for hardware and software solutions with technological excellence

Suitable solutions, sustainable support.

From innovative hardware to powerful software - we design and support your digital transformation - efficiently, securely and future-proof.

Software solutions for design, photography, video and more. Efficient license management - We help your business manage and use leading Adobe products. All industry-leading creative tools and services in one place.

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Apple offers an extensive product portfolio that combines innovative technologies and elegant design. This includes iconic products such as the iPhone, iPad, Mac, Apple Watch and AirPods, which are all seamlessly connected and create a unique user experience.

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Angelbird offers high-quality storage solutions and accessories for creative professionals, especially in the fields of photography, video production and music. Their range includes SSDs, memory cards and adapters that are optimized for speed and reliability. With a focus on performance and ease of use, Angelbird supports creative projects efficiently and reliably.

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AVM (Advanced Micro Devices) is a company that manufactures products for broadband connections and the home network. AVM's FRITZ! products are leading in Germany and Europe.

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Barracuda Networks is a company that offers security solutions for networks, applications, data and emails. The products are based on cloud services and network devices.

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Brother is a multinational corporation that manufactures printers, scanners, labeling devices and much more.

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Cisco develops and produces network devices, software and telecommunications equipment.

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Dell Technologies is an American technology group that manufactures computers, servers, storage devices, software and peripherals.

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EIZO is a Japanese manufacturer of monitors and graphics cards. The company offers monitor solutions for various sectors, including industry, medicine, home office and video conferencing.

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Extensis is a company that offers software for the management of fonts and creative resources. The software is designed to help simplify processes, minimize risks and ensure licensing compliance.

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Flexible platform for individual database and app development. Efficient management - We support your company in the use and administration of FileMaker solutions. All tools for database design and automation in one place.

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Reliable software for email security, network protection and communication. We support your company in the implementation and management of powerful GFI and Kerio products - from firewalls and mail servers to backup and monitoring solutions. Efficient IT solutions from a single source.

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Gigaset Technologies GmbH is a manufacturer of smartphones, tablets, cordless phones, business telephony solutions and DECT phones.

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Hewlett Packard Enterprise (HPE) is a US company that offers IT solutions for companies. HPE supports companies in networking, protecting, analyzing and using data and applications. Products and services: Server, storage and networking solutions, IT and technology financing solutions, healthcare and life sciences solutions and solutions for the public sector.

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HP (Hewlett-Packard) is a multinational US technology company that offers hardware, software and services. HP is best known for its printers and PCs.

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Innovative headsets, conferencing solutions and intelligent audio technology for productive collaboration. We support your company in the selection and integration of leading Jabra products - from wireless headsets to modern speakerphones.

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Maximum convenience, performance and reliability for personnel consultants and recruiters. Efficient use - We support your company optimally. All tools for candidate and client management in one place.

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Efficient management, security and compliance in Apple-first environments. Centralized management - We help your organization get the most out of Jamf. All device management, patch management and security tools in one place.

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Comprehensive MDM solution for companies to manage and secure Apple devices. We support your company with the implementation of Kandji - for automated compliance, security and efficient device management.

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Kensington is a company that deals with accessory systems for desktop and mobile devices. Kensington also offers security solutions and ergonomic products.

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High-performance network and security solutions specially developed for companies to ensure reliable and secure communication. We support your company in selecting and using the right Lancom products.

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Reliable hardware from laptops to servers for every requirement. We support your company in the selection and implementation of Lenovo products - for more performance, security and efficiency.

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LG is a South Korean electronics group that manufactures products in the fields of consumer electronics, household appliances, mobile communications and vehicle parts. LG is a global leader in the production of flat-screen televisions, air conditioners, washing machines and refrigerators.

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Innovative solutions from mice and keyboards to video conferencing systems. We support your company in the selection and integration of Logitech products - for more efficiency, comfort and collaboration.

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MailStore is software that archives emails. It makes it possible to collect emails from various sources and store them permanently. MailStore is available for companies, public institutions and educational establishments as well as for private individuals.

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Maxon develops software for 2D/3D design, 3D modeling, motion graphics, animation, film production, digital sculpting, product and architectural visualization, editing and rendering.

Products are: Cinema 4D, Redshift, ZBrush, Red Giant, Universe and Forger

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Productivity, collaboration and security with Microsoft 365, Azure, Intune and more. We support your company in the use and management of leading Microsoft products - for efficient work processes and digital transformation.

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Development of cutting-edge technology for IT and network communication, biometric recognition, IoT and AI technologies.

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Netatmo is a French company that manufactures smart devices for the home. Netatmo products enable intelligent control of the home and are designed to improve comfort, security and weather.

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Netgear is a manufacturer of network devices. Its products include routers, switches, storage devices, surveillance cameras and WLAN systems.

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Parallels offers cross-platform solutions. With these solutions, users can access applications and files on any device or operating system.

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Philips is a company that is active in various areas, including lighting, healthcare technology, consumer electronics and household appliances.

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QNAP is a Taiwanese company that manufactures network-attached storage (NAS) and video surveillance solutions. QNAP stands for “Quality Network Appliance Provider”.

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Quantum Corporation is a US company that offers solutions for data backup, archiving and artificial intelligence (AI).

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Quark Software develops software for content management, content design and content automation. The software is used in many industries, including printing, advertising, book publishing and media.

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Rain Design manufactures laptop stands and accessories. The products are designed to improve ergonomics and visually complement the working environment.

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Retrospect is a data backup software that enables data to be backed up, archived and duplicated. It is available for various platforms and can be used both locally and in the cloud.

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Samsung Electronics is a manufacturer of smartphones, tablets, televisions, household appliances, memory chips, displays, batteries and much more.

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SanDisk is a manufacturer of storage devices such as memory cards, USB sticks, SSDs and mobile hard disks. SanDisk products are suitable for various areas of application.

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SmartThings Solutions GmbH develops and produces accessories for mobile devices such as iPhones, iPads and Android devices. These are products for mounting, charging and securing. Applications: Office, home, car, ship, airplane, theater, cinema, hospital.

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Sophos is a company that develops and sells cyber security solutions. These solutions are designed to protect companies and private individuals from cyber threats.

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Software-based VoIP solutions for modern telephony and more. Flexible management - we support your company with cloud, VM and hardware appliances. All tools for secure, GDPR-compliant and fail-safe communication in one place.

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Synology is a manufacturer of Network Attached Storage (NAS) systems. With these systems, users can store, back up, manage and protect data. Synology offers solutions for companies and private individuals.

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Innovative solution for efficient practice management, developed by doctors for doctors. Optimized management - We support your practice in the secure and smooth use of tomedo®. All tools for appointment scheduling, documentation and organization in one place.

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Draw, paint and take notes digitally - Expand your creative possibilities with a professional drawing tablet with pen from Wacom...

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Western Digital offers the best digital storage solutions for Mac and PC ...  Storage brands for professionals !

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Innovative printers, scanners and workflow solutions for businesses. We support your company in the selection and management of Xerox products - for optimized document processes and greater efficiency.

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Yealink is a leading global provider of Unified Communication & Collaboration solutions specializing in video conferencing, voice communication and collaboration

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    Your advantages with us

    Personal and close

    Direct contact instead of impersonal online ordering.

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    Real experience

    We have been offering comprehensive, independent advice tailored to your individual requirements for over 25 years.

    Long-term partnership

    As your point of contact, we remain at your side to meet your long-term requirements on an ongoing basis.

    Direct and sustainable

    Direct delivery from the manufacturer to you ensures a faster, cost-effective and sustainable solution.

    Our certifications

    Trust through tested standards

    Boundless solutions for global projects.

    As a globally networked company, we combine international expertise with in-depth local market knowledge. This enables us to offer tailor-made solutions that can be used worldwide and are also perfectly tailored to regional requirements.

    Many years of global expertise

    Complex solution development

    International fulfillment

    For all those who want to achieve more

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    B2B

    Trade, business, SME & enterprise, self-employed

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    EDU

    Education, research & teaching Institutions, educational companies, authorities, associations

    Portfolio

      Training courses, seminars, workshops & webinars

      We offer practical training courses, seminars, workshops and webinars for beginners, experienced users and professionals.
      Our training courses cover a wide range of IT topics - from the efficient use of Apple products to professional development with FileMaker.

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      Success Stories

        Frequently asked questions

        Service & Support

        How does Jamf Connect make identity management easier?

        Jamf Connect makes it possible:

        • Single sign-on: Users can log in with their cloud identities (e.g. Okta, Microsoft Azure) on Mac devices.
        • No need for Active Directory: No need for traditional Active Directory binding, which simplifies the IT infrastructure.
        • Centralized access management: IT administrators can control access rights and authentication policies centrally.

        What security features does Jamf Protect offer?

        Jamf Protect provides the following security features for macOS devices:

        • Malware protection: detection and blocking of malware in real time.
        • Threat detection: Identification of unusual activities and potential security risks.
        • Compliance monitoring: Ensuring that devices comply with the defined security guidelines.

        How does Jamf School support educational institutions?

        Jamf School was developed specifically for the needs of schools and offers:

        • Central device management: Teachers can configure student devices, provide apps and define access rights.
        • Classroom management: ways to control devices during lessons to ensure student focus.
        • Security functions: Protecting student data and ensuring a safe digital learning environment.

        How does payment processing work for international orders?

        For companies outside Germany, payment by bank transfer is possible. Please contact us for the necessary requirements. The transfer fees incurred for payments from abroad are borne by the customer.

        What are the requirements for shipping Apple products abroad?

        All Apple products are supplied with a German power supply and corresponding voltage. The Apple World Traveler Kit can be used for international use. In addition, we support the booking in the Apple Business Manager (ABM) and Apple School Manager (ASM) free of charge, provided the corresponding organization numbers are available.

        What international IT fulfillment services does Denkform offer?

        Denkform offers comprehensive IT fulfillment services for companies, including the procurement, storage and shipping of IT products within the EU and EFTA. We also handle the integration of Apple devices with MDM solutions and export to certain overseas countries in compliance with all applicable regulations.

        What functions does Kerio Operator offer for corporate communications?

        Kerio Operator is an IP telephone system that provides companies with flexible and efficient VoIP communication. Features include call forwarding, voicemail-to-email, conference calls, queuing and call parking. It is managed via a user-friendly, web-based interface that enables quick setup and easy customization. Thanks to support for the SIP protocol, Kerio Operator is compatible with many VoIP phones and services.

        How does Kerio Control support my company's network security?

        Kerio Control offers a comprehensive firewall and UTM solution for companies. It protects networks with deep packet inspection, intrusion prevention system (IPS), VPN connectivity and content filtering. The firewall analyzes data traffic, blocks threats in real time and enables detailed user control. In addition, regular security updates and the integrated web filter ensure reliable protection against cyber attacks.

        How can I integrate GFI and Kerio solutions into my company?

        GFI and Kerio products can be flexibly integrated into existing IT infrastructures. GFI LanGuard provides automated patch management and network security, while GFI MailEssentials protects your email traffic from spam and malware. Kerio Connect provides you with a powerful email and groupware solution that is seamlessly compatible with existing systems. Kerio Control provides comprehensive network security and VPN connectivity, while Kerio Operator provides a modern VoIP telephone system for efficient corporate communications. All solutions are available both on-premises and as hosted services.

        How quickly are the leased devices delivered?

        The devices are delivered as quickly as possible after the contract is signed. If desired, the devices can be set up "out of the box" so that they are ready for immediate use.

        Can services and software be integrated into the leasing contract?

        Yes, in addition to the hardware, setup, commissioning, transport, software licenses, warranty extensions and support services can also be included in the leasing contract.

        What happens if an appliance is damaged during the leasing period?

        If you have added AppleCare+ or insurance, repairs and replacement devices are covered. Otherwise, the device can be repaired or replaced after consultation with the lessor.

        Is AppleCare+ included in the lease?

        Yes, AppleCare+ can be booked as an additional option. You benefit from:

        • Extended hardware warranty
        • Quick replacement of defective devices
        • Technical Apple support around the clock

        What is Apple Financial Services (AFS)?

        Apple Financial Services (AFS) is a leasing model specifically tailored to Apple products, offering low rates, flexible upgrades and easy management of your IT equipment.

        Can I switch to newer models during the term?

        Yes, many leasing contracts offer the option of upgrading to new equipment during the term, so that your IT is always up to date.

        What happens to the devices at the end of the leasing period?

        You have various options at the end of the contract term:

        • Return of the devices to the lessor
        • Purchase of devices at market value
        • Extension of the leasing contract
        • Replacement with newer models

        Which Apple products can be leased?

        You can lease a variety of Apple devices, including:

        • MacBook Pro, iMac, Mac mini
        • iPhone & iPad (incl. Pro models)
        • Apple accessories & peripherals
        • AppleCare+ and warranty extensions

        What terms are available for leasing contracts?

        Depending on your requirements, you can choose between 15, 18, 24, 30, 32, 36 or even 50 months. The term can be flexibly adapted to your business requirements.

        What are the advantages of IT leasing compared to purchasing?

        Leasing offers you flexible financing that allows you to use your IT infrastructure without a high initial investment. You always stay up to date with the latest technology, have predictable costs and can simply replace or take over equipment at the end of the term.

        What training and support services are available?

        • Training courses for beginners & advanced users
        • Support for FileMaker development & administration
        • Individual solutions & consulting

        The training courses include:

        • Basics of database development
        • FileMaker Go & mobile solutions
        • Scripting and automation techniques
        • MBS Plugin Workshop for extended functions

        These training courses enable companies to efficiently develop and manage their own FileMaker solutions.

        How can I migrate my existing database to FileMaker?

        FileMaker supports data migration from:

        • Excel, Access & CSV files
        • SQL databases (MySQL, PostgreSQL, Microsoft SQL Server)
        • Old FileMaker versions

        Thanks to automatic import functions, existing data can be transferred quickly and securely.

        Does Claris FileMaker offer the possibility to automate workflows?

        Yes, business processes can be automated with Claris Connect:

        • Automatic data synchronization between systems
        • Automatic e-mail notifications & reminders
        • Reports & dashboards with real-time data

        Thanks to the REST API, FileMaker can be connected to over 100 third-party tools.

        FileMaker Go offers especially for iPhone & iPad:

        FileMaker Go offers especially for iPhone & iPad:

        • Offline mode for on the go
        • Mobile data acquisition & real-time synchronization
        • Integration with camera & GPS for location data
        • Push notifications via Push4FileMaker

        This allows field staff, doctors or service technicians to work on the move.

        How does FileMaker work in the cloud?

        FileMaker Cloud is available via the Amazon Web Services (AWS) Marketplace. Advantages:

        • No own server infrastructure necessary
        • Automatic updates & maintenance by Claris
        • Access from anywhere - ideal for remote teams
        • High security thanks to AWS data centers

        Alternatively, FileMaker can also be operated on-premise on your own servers.

        How secure is Claris FileMaker?

        FileMaker offers comprehensive security features, including:

        • AES 256-bit encryption for stored data
        • SSL-secured data transfer for web & cloud connections
        • Access Control Lists (ACL) for user administration
        • Active Directory & Open Directory integration for enterprise environments

        In addition, FileMaker supports an Encryption At Rest (EAR) function that protects stored data from unauthorized access.

        What integration options does FileMaker offer with other systems?

        Claris FileMaker can be connected to other systems via the following standard interfaces:

        • ODBC/JDBC - connection to SQL databases such as MySQL, PostgreSQL or Microsoft SQL Server
        • XML & PHP - Web service connection and data integration
        • FileMaker Data API - REST API for connecting to third-party applications
        • Claris Connect - Automated workflows between FileMaker and other applications (e.g. CRM, ERP, online stores)

        Thanks to these interfaces, FileMaker can be seamlessly integrated into existing IT infrastructures.

        How does Claris FileMaker differ from classic relational databases?

        Unlike SQL databases such as MySQL or PostgreSQL, FileMaker is a hybrid low-code system. Advantages:

        • Fast customization & development times
        • No complicated SQL programming required
        • Visual database creation & automation
        • Optimized for Mac & iOS - but also runs on Windows & Web

        FileMaker combines the flexibility of a no-code platform with the functionality of a relational database.

        What license models are available for FileMaker?

        There are three main license models:

        • User License - Each user requires a separate license
        • Concurrent Connection License - Enables a fixed number of concurrent users
        • Site License - companies purchase a license for all employees

        There are also various purchase and rental options (retail, VLA, AVLA, SLA), depending on company size and requirements.

        What components does the Claris FileMaker platform include?

        The FileMaker platform consists of several modules:

        • FileMaker Pro - desktop app for creating and using databases
        • FileMaker Go - Mobile version for iPad & iPhone
        • FileMaker Server - Server-based solution for sharing data
        • FileMaker WebDirect - Access databases directly from your web browser
        • Claris Connect - Workflow automation & integration with third-party providers
        • Claris Studio - Cloud-based developer toolset for web applications

        These components enable scalable and secure data management, both locally and in the cloud.

        What does the support and assistance look like after installation?

        Our support team accompanies you from the initial consultation through to long-term support. This includes

        • Individual training courses & workshops
        • Technical support by phone, e-mail or remote access
        • On-site installation & Apple hardware consulting
        • Regular software updates & further developments

        Are there regular updates and further developments?

        Yes! tomedo® offers quarterly software updates that contain new functions, legal adjustments and optimizations. These updates can be uploaded to the server with one click and automatically installed on all workstations.

        How does the video consultation with tomedo® work?

        The KBV-certified video consultation in tomedo® offers:

        • Secure peer-to-peer connection with maximum data protection
        • Direct integration into the patient file & appointment scheduling
        • Live document exchange & joint editing during the call
        • Compatibility with all common browsers & mobile devices

        Is tomedo® GDPR & KBV compliant?

        Yes, tomedo® fulfills all data protection and security requirements:

        • GDPR & KBV certification for medication prescription & billing
        • End-to-end encryption for patient data
        • Secure VPN connection for external access
        • Regular software updates for maximum security

        What automation does tomedo® offer?

        tomedo® reduces the administrative effort through numerous automations:

        • Live billing error check & AI-supported digit suggestions
        • Automatic patient admission & digital medical history forms
        • Appointment & recall notifications by SMS & e-mail
        • Integrated working time recording & duty scheduling
        • Action chains for recurring treatments & diagnoses

        Can I also use tomedo® on the road or in my home office?

        Yes! tomedo® enables mobile working with:

        • iPad & iPhone apps for mobile documentation
        • Secure VPN connection for remote access to patient data
        • Offline mode for home visits & rounds
        • Dictation function & photo upload directly into the patient file

        Which devices & hardware are compatible with tomedo®?

        tomedo® is specially developed for Apple hardware and runs optimally:

        • Mac (macOS clients & server solutions)
        • iPad & iPhone (mobile use with synchronized data)
        • Apple Watch (patient to-dos & appointment reminders)
        • Scanners, printers & medical devices (via GDT/DICOM interfaces)

        Is tomedo® suitable for all disciplines?

        Yes, tomedo® is suitable for all medical specialties and offers a variety of specialist modules, including:

        • Psychotherapy, dermatology, ENT, pediatricians, ophthalmologists, orthopedics, rheumatology and many more.
        • Specialized forms & billing options
        • Customizable workflows for different specialist areas

        Which billing types does tomedo® support?

        tomedo® offers complete support for:

        • KV billing (EBM, HzV, selective contracts)
        • Private billing (GOÄ, GebüH, PVS/PAD interfaces)
        • BG billing (UV-GOÄ incl. DALE-UV connection)
        • Automatic error checking & AI-supported billing optimization

        Thanks to the live billing error list, errors are recognized immediately and can be corrected before billing.

        How does the migration from my previous practice software to tomedo® work?

        We support you with a smooth transition to tomedo®. Our team will check the compatibility of your existing patient data, carry out a secure data migration and ensure a customized setup. This ensures that your practice remains fully operational during the changeover.

        Which devices are compatible with STARFACE?

        STARFACE supports a wide range of IP telephones, DECT systems, headsets and conference telephones. Existing end devices, door intercom systems and fax machines can also be integrated.

        How flexible are the STARFACE license models?

        STARFACE offers three operating models:

        • STARFACE Appliance - Local hardware telephone system for maximum control
        • STARFACE VM Edition - Virtual solution for companies with their own IT infrastructure
        • STARFACE Cloud - Maintenance-free solution with maximum scalability

        With STARFACE Flip, companies can switch flexibly between these operating modes.

        Can I buy STARFACE 365 (subscription model) after it expires?

        No, STARFACE 365 is a rental model. After the contract term has expired, the system cannot be purchased, but can only be extended or re-booked.

        How does support and maintenance work?

        Our certified STARFACE technicians accompany you from the initial consultation through to commissioning. Afterwards you benefit from:

        • Regular software updates & security patches
        • Remote support for fast troubleshooting
        • Personal advice from STARFACE experts
        • Detailed instructions for easy administration
        • Individual maintenance contracts for maximum reliability

        What security functions does STARFACE offer?

        STARFACE relies on modern security standards to protect your telephony from attacks and data loss:

        • Encrypted VoIP communication (SRTP & TLS)
        • Firewall integration & VPN support
        • Secure authentication & user rights management
        • Automatic software updates for continuous security
        • Separate systems in the cloud to protect client data

        Can STARFACE be used in several locations?

        STARFACE is ideal for companies with multiple locations. The cloud and VM solutions allow companies to use a central telephone system for all locations. Cross-location phone numbers, conference calls and shared address books are also possible.

        AP. This links incoming calls with customer data so that your employees can see relevant information directly and work efficiently. What advantages does STARFACE offer for companies working from home?

        STARFACE enables your employees to work from anywhere - whether in the office, at home or on the move. Thanks to iFMC (Integrated Fixed Mobile Convergence), smartphones can be used as extensions. Softphone clients are also available for Windows, macOS, iOS and Android. This means that all employees remain seamlessly integrated into the corporate communication.

        How does the integration with existing CRM and ERP systems work?

        STARFACE offers CTI integration (Computer Telephony Integration) and a TAPI interface that enables a connection to common CRM and ERP systems such as Salesforce, Microsoft Dynamics or SAP. This links incoming calls with customer data so that your employees can see relevant information directly and work efficiently.

        What are the advantages of high data quality?

        High data quality creates sustainable added value by:

        • Enables more efficient processes,
        • Reduces error costs,
        • Supports better decisions,
        • Increases user or customer satisfaction.

        How can a company improve data quality?

        • Introduction of clear data governance: Definition of guidelines for data management.
        • Data maintenance and optimization processes: Error checking and monitoring as early as data entry.
        • Training for employees: raising awareness of guidelines and processes.
        • Technical solutions: Use of suitable tools to control and improve data quality.

        What are duplicates and why are they a problem?

        Duplicates are double entries in databases caused by different spellings (e.g. “Müller” vs. “Mueller”). They are often the result of human error and can significantly impair data quality.

        What are the typical causes of poor data quality?

        The main causes can be divided into four groups:Organizational problems:

        1. Organizational problems: No clear responsibility for data management.
        2. Lack of data governance: No defined guidelines or checks when transferring data.
        3. Human error: Insufficient training and unclear processes lead to duplicates or inconsistencies.
        4. Technical challenges: Unsuitable database structures or tools for data control.

        What is meant by data quality?

        Data is of high quality if it is:

        • Accessible and editable,
        • Comprehensible, uniform and consistent,
        • Relevant, up-to-date, complete and can be used to create value,
        • Consistent, credible and error-free.

        Why is data quality important?

        Data quality is crucial for generating added value from data and making value-adding decisions. In the age of big data, it is essential that data is suitable and “fit for use” for the respective purpose.

        Why is a collaboration worthwhile?

        We offer you all-round support with solutions from a single source that guarantee you direct, rapid and sustainable success.

        Are you certified?

        Yes, we are authorized and certified as developers by renowned manufacturers. This enables us to guarantee professional and tested solutions at the highest level.

        What advantages do your solutions offer?

        Our services offer you:

        • High-end quality: Solutions that meet the highest standards,
        • Many years of project experience: An experienced team that implements complex requirements,
        • IT expertise: Developed by qualified and certified specialists,
        • Up-to-date: We rely on progressive development and state-of-the-art technologies,
        • Training: Didactically high-quality training courses that optimally prepare your teams.

        How do you support customers with software development?

        We support you in all phases of development:

        • Idea: Support with the concept and initial planning,
        • Planning & development: Systematic and qualified implementation of your requirements,
        • Implementation: Smooth integration of the software into existing processes,
        • Support: After implementation, we offer fine-tuning and ongoing support.

        What does customized software development mean?

        Customized software development offers individual solutions that are specifically tailored to the needs and goals of a company - regardless of the industry. These solutions are flexible, scalable and enable sustainable success.

        How do you support companies with software development?

        We support companies by:

        • Consulting: Analysis of existing processes and requirements,
        • Development: Creation of individual software solutions,
        • Optimization: Adaptation of workflows and operating procedures for maximum efficiency.

        What role do mobile devices play in business processes?

        Mobile devices such as smartphones and tablets help to make business processes more flexible. They enable:

        • Immediate access to decision-relevant information,
        • improved communication and collaboration,
        • location-independent working options.

        How does a workflow analysis help?

        A workflow analysis is used to check users' working methods, optimize operating processes and increase productivity. This ensures leaner processes and improved efficiency.

        What advantages do individual mobile solutions offer?

        • Optimization of business processes: Mobile solutions can make processes more efficient.
        • Improved customer service: they enable a faster and better response to customer needs.
        • Increased sales and productivity: optimized processes lead to greater efficiency and growth.
        • Cost reduction: resources can be used more effectively through the use of mobile devices.
        • Access anytime, anywhere: important information is available online and without delay.

        What does individual software development mean?

        Individual software development means that customized solutions are created that are specifically tailored to the requirements and processes of a company.

        Can training courses be customized?

        Yes, our training courses are specially tailored to your requirements and employees.

        What training courses does Denkform offer?

        We train your employees in:

        • IT security,
        • software operation and various software solutions (Adobe, Apple, Claris - FileMaker, enfocus, Extensis, Microsoaft, Parallels, etc.)
        • Efficient use of IT.

        Is an on-site service also offered?

        Yes, if required, our experts will come directly to you to solve problems or maintain systems.

        Can Denkform help with data loss?

        Yes, we offer professional data recovery services and help you set up backup solutions.

        What security measures does Denkform offer?

        These include firewalls, antivirus solutions, backup strategies and access management.

        How does Denkform support data protection?

        We analyze your systems, implement security solutions and train your employees in handling sensitive data.

        What are the advantages of continuous maintenance by Denkform?

        Regular maintenance minimizes downtimes, increases safety and extends the service life of your systems.

        Does Denkform offer regular IT checks?

        Yes, we carry out preventive maintenance to identify potential problems at an early stage.

        How often should my IT infrastructure be maintained?

        We recommend regular checks every 6-12 months, depending on the complexity of your system.

        What types of IT problems does support cover?

        We provide support for hardware, software and network problems as well as security incidents.

        Can Denkform help with emergencies outside business hours?

        Yes, we offer an emergency service for critical IT problems.

        How does remote support work?

        With your consent, our experts securely access your system to quickly resolve problems.

        How do I contact Denkform support if I have problems?

        You can contact us by phone, e-mail or via our support portal.

        Does Denkform offer financing options for larger purchases?

        Yes, we offer flexible financing models to make larger investments plannable.

        What should I do if a product is defective during the warranty period?

        Contact our support team and we will take care of the process with the manufacturer or organize repairs.

        What warranty services are included with the products?

        Our products include the manufacturer's warranty and we offer optional extended warranty packages.

        Is there an express delivery option?

        Yes, express deliveries can be arranged individually.

        What happens if a product is not in stock?

        We will inform you about availability and offer alternative solutions or delivery dates.

        How quickly are ordered products delivered?

        The delivery time varies depending on the product, but is usually 2-5 working days.

        Is there a way to renew expired licenses in time?

        Yes, our system will remind you in good time so that your licenses are always up to date.

        How are software updates organized?

        Updates are regularly checked by us and, if necessary, installed automatically or in consultation with you.

        What types of software licenses are offered?

        We offer single, volume and subscription licenses, depending on your requirements.

        Does Denkform support license management?

        Yes, we can manage your software licenses and ensure that they are always up to date.

        What advantages does Denkform offer when purchasing hardware or software?

        You benefit from high-quality products, expert advice and reliable after-sales support.

        How does the consultation for a product selection work?

        Our experts analyze your requirements, check existing systems and recommend suitable solutions.

        Are there special offers for companies?

        Yes, Denkform creates individual offers that are tailored to the specific requirements and budgets of companies.

        Which IT products does Denkform offer?

        Denkform offers a wide range of hardware and software, including workstations, servers, network technology and special software for companies.

        Product offers & advice

        Delivery time & availability

        License management & updates

        Financing & Guarantee

        Training & education

        We prefer personal contact

        Your direct contact offers suitable support for all your concerns.

        General contact

        Discover even more

        Support for your IT infrastructure, processes and everything in between.