Software solutions according to individual requirements

Jamf Connect makes it possible:

• Single sign-on: Users can log in with their cloud identities (e.g. Okta, Microsoft Azure) on Mac devices.
• No need for Active Directory: No need for traditional Active Directory binding, which simplifies the IT infrastructure.
• Centralized access management: IT administrators can control access rights and authentication policies centrally.

Jamf Protect provides the following security features for macOS devices:

• Malware protection: detection and blocking of malware in real time.
• Threat detection: Identification of unusual activities and potential security risks.
• Compliance monitoring: Ensuring that devices comply with the defined security guidelines.

Jamf School was developed specifically for the needs of schools and offers:

• Central device management: Teachers can configure student devices, provide apps and define access rights.
• Classroom management: ways to control devices during lessons to ensure student focus.
• Security functions: Protecting student data and ensuring a safe digital learning environment.

For companies outside Germany, payment by bank transfer is possible. Please contact us for the necessary requirements. The transfer fees incurred for payments from abroad are borne by the customer.

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All Apple products are supplied with a German power supply and corresponding voltage. The Apple World Traveler Kit can be used for international use. In addition, we support the booking in the Apple Business Manager (ABM) and Apple School Manager (ASM) free of charge, provided the corresponding organization numbers are available.

Denkform offers comprehensive IT fulfillment services for companies, including the procurement, storage and shipping of IT products within the EU and EFTA. We also handle the integration of Apple devices with MDM solutions and export to certain overseas countries in compliance with all applicable regulations.

Kerio Operator is an IP telephone system that provides companies with flexible and efficient VoIP communication. Features include call forwarding, voicemail-to-email, conference calls, queuing and call parking. It is managed via a user-friendly, web-based interface that enables quick setup and easy customization. Thanks to support for the SIP protocol, Kerio Operator is compatible with many VoIP phones and services.

Kerio Control offers a comprehensive firewall and UTM solution for companies. It protects networks with deep packet inspection, intrusion prevention system (IPS), VPN connectivity and content filtering. The firewall analyzes data traffic, blocks threats in real time and enables detailed user control. In addition, regular security updates and the integrated web filter ensure reliable protection against cyber attacks.

GFI and Kerio products can be flexibly integrated into existing IT infrastructures. GFI LanGuard provides automated patch management and network security, while GFI MailEssentials protects your email traffic from spam and malware. Kerio Connect provides you with a powerful email and groupware solution that is seamlessly compatible with existing systems. Kerio Control provides comprehensive network security and VPN connectivity, while Kerio Operator provides a modern VoIP telephone system for efficient corporate communications. All solutions are available both on-premises and as hosted services.

The devices are delivered as quickly as possible after the contract is signed. If desired, the devices can be set up "out of the box" so that they are ready for immediate use.

Yes, in addition to the hardware, setup, commissioning, transport, software licenses, warranty extensions and support services can also be included in the leasing contract.

If you have added AppleCare+ or insurance, repairs and replacement devices are covered. Otherwise, the device can be repaired or replaced after consultation with the lessor.

Yes, AppleCare+ can be booked as an additional option. You benefit from:

• Extended hardware warranty
• Quick replacement of defective devices
• Technical Apple support around the clock

Apple Financial Services (AFS) is a leasing model specifically tailored to Apple products, offering low rates, flexible upgrades and easy management of your IT equipment.

Yes, many leasing contracts offer the option of upgrading to new equipment during the term, so that your IT is always up to date.

You have various options at the end of the contract term:

• Return of the devices to the lessor
• Purchase of devices at market value
• Extension of the leasing contract
• Replacement with newer models

You can lease a variety of Apple devices, including:

• MacBook Pro, iMac, Mac mini
• iPhone & iPad (incl. Pro models)
• Apple accessories & peripherals
• AppleCare+ and warranty extensions

Depending on your requirements, you can choose between 15, 18, 24, 30, 32, 36 or even 50 months. The term can be flexibly adapted to your business requirements.

Leasing offers you flexible financing that allows you to use your IT infrastructure without a high initial investment. You always stay up to date with the latest technology, have predictable costs and can simply replace or take over equipment at the end of the term.

• Training courses for beginners & advanced users
• Support for FileMaker development & administration
• Individual solutions & consulting
  

The training courses include:

• Basics of database development
• FileMaker Go & mobile solutions
• Scripting and automation techniques
• MBS Plugin Workshop for extended functions

These training courses enable companies to efficiently develop and manage their own FileMaker solutions.

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FileMaker supports data migration from:

• Excel, Access & CSV files
• SQL databases (MySQL, PostgreSQL, Microsoft SQL Server)
• Old FileMaker versions

Thanks to automatic import functions, existing data can be transferred quickly and securely.

Yes, business processes can be automated with Claris Connect:

• Automatic data synchronization between systems
• Automatic e-mail notifications & reminders
• Reports & dashboards with real-time data

Thanks to the REST API, FileMaker can be connected to over 100 third-party tools.

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‍FileMaker Go offers especially for iPhone & iPad:

• Offline mode for on the go
• Mobile data acquisition & real-time synchronization
• Integration with camera & GPS for location data
• Push notifications via Push4FileMaker

This allows field staff, doctors or service technicians to work on the move.

FileMaker Cloud is available via the Amazon Web Services (AWS) Marketplace. Advantages:

• No own server infrastructure necessary
• Automatic updates & maintenance by Claris
• Access from anywhere - ideal for remote teams
• High security thanks to AWS data centers

Alternatively, FileMaker can also be operated on-premise on your own servers.

FileMaker offers comprehensive security features, including:

• AES 256-bit encryption for stored data
• SSL-secured data transfer for web & cloud connections
• Access Control Lists (ACL) for user administration
• Active Directory & Open Directory integration for enterprise environments

In addition, FileMaker supports an Encryption At Rest (EAR) function that protects stored data from unauthorized access.

Claris FileMaker can be connected to other systems via the following standard interfaces:

• ODBC/JDBC - connection to SQL databases such as MySQL, PostgreSQL or Microsoft SQL Server
• XML & PHP - Web service connection and data integration
• FileMaker Data API - REST API for connecting to third-party applications
• Claris Connect - Automated workflows between FileMaker and other applications (e.g. CRM, ERP, online stores)

Thanks to these interfaces, FileMaker can be seamlessly integrated into existing IT infrastructures.

Unlike SQL databases such as MySQL or PostgreSQL, FileMaker is a hybrid low-code system. Advantages:

• Fast customization & development times
• No complicated SQL programming required
• Visual database creation & automation
• Optimized for Mac & iOS - but also runs on Windows & Web

FileMaker combines the flexibility of a no-code platform with the functionality of a relational database.

There are three main license models:

• User License - Each user requires a separate license
• Concurrent Connection License - Enables a fixed number of concurrent users
• Site License - companies purchase a license for all employees

There are also various purchase and rental options (retail, VLA, AVLA, SLA), depending on company size and requirements.

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The FileMaker platform consists of several modules:

• FileMaker Pro - desktop app for creating and using databases
• FileMaker Go - Mobile version for iPad & iPhone
• FileMaker Server - Server-based solution for sharing data
• FileMaker WebDirect - Access databases directly from your web browser
• Claris Connect - Workflow automation & integration with third-party providers
• Claris Studio - Cloud-based developer toolset for web applications

These components enable scalable and secure data management, both locally and in the cloud.

Our support team accompanies you from the initial consultation through to long-term support. This includes

• Individual training courses & workshops
• Technical support by phone, e-mail or remote access
• On-site installation & Apple hardware consulting
• Regular software updates & further developments

Yes! tomedo® offers quarterly software updates that contain new functions, legal adjustments and optimizations. These updates can be uploaded to the server with one click and automatically installed on all workstations.

The KBV-certified video consultation in tomedo® offers:

• Secure peer-to-peer connection with maximum data protection
• Direct integration into the patient file & appointment scheduling
• Live document exchange & joint editing during the call
• Compatibility with all common browsers & mobile devices

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Yes, tomedo® fulfills all data protection and security requirements:

• GDPR & KBV certification for medication prescription & billing
• End-to-end encryption for patient data
• Secure VPN connection for external access
• Regular software updates for maximum security

tomedo® reduces the administrative effort through numerous automations:

• Live billing error check & AI-supported digit suggestions
• Automatic patient admission & digital medical history forms
• Appointment & recall notifications by SMS & e-mail
• Integrated working time recording & duty scheduling
• Action chains for recurring treatments & diagnoses

Yes! tomedo® enables mobile working with:

• iPad & iPhone apps for mobile documentation
• Secure VPN connection for remote access to patient data
• Offline mode for home visits & rounds
• Dictation function & photo upload directly into the patient file

tomedo® is specially developed for Apple hardware and runs optimally:

• Mac (macOS clients & server solutions)
• iPad & iPhone (mobile use with synchronized data)
• Apple Watch (patient to-dos & appointment reminders)
• Scanners, printers & medical devices (via GDT/DICOM interfaces)

Yes, tomedo® is suitable for all medical specialties and offers a variety of specialist modules, including:

• Psychotherapy, dermatology, ENT, pediatricians, ophthalmologists, orthopedics, rheumatology and many more.
• Specialized forms & billing options
• Customizable workflows for different specialist areas

tomedo® offers complete support for:

• KV billing (EBM, HzV, selective contracts)
• Private billing (GOÄ, GebüH, PVS/PAD interfaces)
• BG billing (UV-GOÄ incl. DALE-UV connection)
• Automatic error checking & AI-supported billing optimization

Thanks to the live billing error list, errors are recognized immediately and can be corrected before billing.

We support you with a smooth transition to tomedo®. Our team will check the compatibility of your existing patient data, carry out a secure data migration and ensure a customized setup. This ensures that your practice remains fully operational during the changeover.

STARFACE supports a wide range of IP telephones, DECT systems, headsets and conference telephones. Existing end devices, door intercom systems and fax machines can also be integrated.

STARFACE offers three operating models:

• STARFACE Appliance - Local hardware telephone system for maximum control
• STARFACE VM Edition - Virtual solution for companies with their own IT infrastructure
• STARFACE Cloud - Maintenance-free solution with maximum scalability

With STARFACE Flip, companies can switch flexibly between these operating modes.

No, STARFACE 365 is a rental model. After the contract term has expired, the system cannot be purchased, but can only be extended or re-booked.

Our certified STARFACE technicians accompany you from the initial consultation through to commissioning. Afterwards you benefit from:

• Regular software updates & security patches
• Remote support for fast troubleshooting
• Personal advice from STARFACE experts
• Detailed instructions for easy administration
• Individual maintenance contracts for maximum reliability

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STARFACE relies on modern security standards to protect your telephony from attacks and data loss:

• Encrypted VoIP communication (SRTP & TLS)
• Firewall integration & VPN support
• Secure authentication & user rights management
• Automatic software updates for continuous security
• Separate systems in the cloud to protect client data

STARFACE is ideal for companies with multiple locations. The cloud and VM solutions allow companies to use a central telephone system for all locations. Cross-location phone numbers, conference calls and shared address books are also possible.

STARFACE enables your employees to work from anywhere - whether in the office, at home or on the move. Thanks to iFMC (Integrated Fixed Mobile Convergence), smartphones can be used as extensions. Softphone clients are also available for Windows, macOS, iOS and Android. This means that all employees remain seamlessly integrated into the corporate communication.

STARFACE offers CTI integration (Computer Telephony Integration) and a TAPI interface that enables a connection to common CRM and ERP systems such as Salesforce, Microsoft Dynamics or SAP. This links incoming calls with customer data so that your employees can see relevant information directly and work efficiently.

High data quality creates sustainable added value by:

• Enables more efficient processes,
• Reduces error costs,
• Supports better decisions,
• Increases user or customer satisfaction.

• Introduction of clear data governance: Definition of guidelines for data management.
• Data maintenance and optimization processes: Error checking and monitoring as early as data entry.
• Training for employees: raising awareness of guidelines and processes.
• Technical solutions: Use of suitable tools to control and improve data quality.

Duplicates are double entries in databases caused by different spellings (e.g. “Müller” vs. “Mueller”). They are often the result of human error and can significantly impair data quality.

The main causes can be divided into four groups:Organizational problems:

1. Organizational problems: No clear responsibility for data management.
2. Lack of data governance: No defined guidelines or checks when transferring data.
3. Human error: Insufficient training and unclear processes lead to duplicates or inconsistencies.
4. Technical challenges: Unsuitable database structures or tools for data control.

Data is of high quality if it is:

• Accessible and editable,
• Comprehensible, uniform and consistent,
• Relevant, up-to-date, complete and can be used to create value,
• Consistent, credible and error-free.

Data quality is crucial for generating added value from data and making value-adding decisions. In the age of big data, it is essential that data is suitable and “fit for use” for the respective purpose.

We offer you all-round support with solutions from a single source that guarantee you direct, rapid and sustainable success.

Yes, we are authorized and certified as developers by renowned manufacturers. This enables us to guarantee professional and tested solutions at the highest level.

Our services offer you:

• High-end quality: Solutions that meet the highest standards,
• Many years of project experience: An experienced team that implements complex requirements,
• IT expertise: Developed by qualified and certified specialists,
• Up-to-date: We rely on progressive development and state-of-the-art technologies,
• Training: Didactically high-quality training courses that optimally prepare your teams.

We support you in all phases of development:

• Idea: Support with the concept and initial planning,
• Planning & development: Systematic and qualified implementation of your requirements,
• Implementation: Smooth integration of the software into existing processes,
• Support: After implementation, we offer fine-tuning and ongoing support.

Customized software development offers individual solutions that are specifically tailored to the needs and goals of a company - regardless of the industry. These solutions are flexible, scalable and enable sustainable success.

We support companies by:

• Consulting: Analysis of existing processes and requirements,
• Development: Creation of individual software solutions,
• Optimization: Adaptation of workflows and operating procedures for maximum efficiency.

Mobile devices such as smartphones and tablets help to make business processes more flexible. They enable:

• Immediate access to decision-relevant information,
• improved communication and collaboration,
• location-independent working options.

A workflow analysis is used to check users' working methods, optimize operating processes and increase productivity. This ensures leaner processes and improved efficiency.

• Optimization of business processes: Mobile solutions can make processes more efficient.
• Improved customer service: they enable a faster and better response to customer needs.
• Increased sales and productivity: optimized processes lead to greater efficiency and growth.
• Cost reduction: resources can be used more effectively through the use of mobile devices.
• Access anytime, anywhere: important information is available online and without delay.

Individual software development means that customized solutions are created that are specifically tailored to the requirements and processes of a company.

Yes, our training courses are specially tailored to your requirements and employees.

We train your employees in:

• IT security,
• software operation and various software solutions (Adobe, Apple, Claris - FileMaker, enfocus, Extensis, Microsoaft, Parallels, etc.)
• Efficient use of IT.

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Yes, if required, our experts will come directly to you to solve problems or maintain systems.

Yes, we offer professional data recovery services and help you set up backup solutions.

These include firewalls, antivirus solutions, backup strategies and access management.

We analyze your systems, implement security solutions and train your employees in handling sensitive data.

Regular maintenance minimizes downtimes, increases safety and extends the service life of your systems.

Yes, we carry out preventive maintenance to identify potential problems at an early stage.

We recommend regular checks every 6-12 months, depending on the complexity of your system.

We provide support for hardware, software and network problems as well as security incidents.

Yes, we offer an emergency service for critical IT problems.

With your consent, our experts securely access your system to quickly resolve problems.

You can contact us by phone, e-mail or via our support portal.

Yes, we offer flexible financing models to make larger investments plannable.

Contact our support team and we will take care of the process with the manufacturer or organize repairs.

Our products include the manufacturer's warranty and we offer optional extended warranty packages.

Yes, express deliveries can be arranged individually.

We will inform you about availability and offer alternative solutions or delivery dates.

The delivery time varies depending on the product, but is usually 2-5 working days.

Yes, our system will remind you in good time so that your licenses are always up to date.

Updates are regularly checked by us and, if necessary, installed automatically or in consultation with you.

We offer single, volume and subscription licenses, depending on your requirements.

Yes, we can manage your software licenses and ensure that they are always up to date.

You benefit from high-quality products, expert advice and reliable after-sales support.

Our experts analyze your requirements, check existing systems and recommend suitable solutions.

Yes, Denkform creates individual offers that are tailored to the specific requirements and budgets of companies.

Denkform offers a wide range of hardware and software, including workstations, servers, network technology and special software for companies.