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Efficient business telephony with STARFACE

Efficient communication with STARFACE - the flexible telephone system for your company. As a hardware, virtual solution or cloud service, STARFACE combines IP telephony, unified communications and mobile working in one intuitive platform.

1

STARFACE - The convenient telephone system for Mac & Windows

STARFACE offers a powerful, flexible and intuitive telephone system that integrates seamlessly into your IT environment. With native clients for Mac & Windows as well as the integration of mobile devices such as iPhone & Android, STARFACE is the perfect communication solution for modern businesses.

2

More than just a telephone system - your communication hub

STARFACE combines telephony, other modern communication functions and fax in a single platform. All-IP support makes STARFACE future-proof and flexibly adaptable.

  • Flexible operating models - appliance, virtual machine or cloud
  • Seamless integration into existing IT environments
  • Optimized accessibility through unified communications
  • Simple management via an intuitive web interface
  • Expandable functions for individual requirements

3

Licensing & use

Whether as a local appliance, virtualized software or cloud service - STARFACE adapts to the requirements of your company. The solution supports all common standards and offers maximum flexibility in use.

4

Advice & Support

Our certified technicians support you on site with installation, setup and customization - for seamless integration into your IT environment.

5

Expansion & integration

STARFACE can be easily integrated into existing systems and adds numerous functions to your communication options.

  • CTI integration - linking with CRM & ERP systems
  • Extended telephone functions - voicemail, call routing, conferences
  • Modular scalability - Grows with your company
  • Integration of door intercoms & fax servers
  • Mobile integration through iFMC & app support

Downloads

FileMaker Go

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FileMaker Pro Client

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FileMaker Server

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Frequently asked questions

How does the integration with existing CRM and ERP systems work?

STARFACE offers CTI integration (Computer Telephony Integration) and a TAPI interface that enables a connection to common CRM and ERP systems such as Salesforce, Microsoft Dynamics or SAP. This links incoming calls with customer data so that your employees can see relevant information directly and work efficiently.

AP. This links incoming calls with customer data so that your employees can see relevant information directly and work efficiently. What advantages does STARFACE offer for companies working from home?

STARFACE enables your employees to work from anywhere - whether in the office, at home or on the move. Thanks to iFMC (Integrated Fixed Mobile Convergence), smartphones can be used as extensions. Softphone clients are also available for Windows, macOS, iOS and Android. This means that all employees remain seamlessly integrated into the corporate communication.

Can STARFACE be used in several locations?

STARFACE is ideal for companies with multiple locations. The cloud and VM solutions allow companies to use a central telephone system for all locations. Cross-location phone numbers, conference calls and shared address books are also possible.

What security functions does STARFACE offer?

STARFACE relies on modern security standards to protect your telephony from attacks and data loss:

  • Encrypted VoIP communication (SRTP & TLS)
  • Firewall integration & VPN support
  • Secure authentication & user rights management
  • Automatic software updates for continuous security
  • Separate systems in the cloud to protect client data

How does support and maintenance work?

Our certified STARFACE technicians accompany you from the initial consultation through to commissioning. Afterwards you benefit from:

  • Regular software updates & security patches
  • Remote support for fast troubleshooting
  • Personal advice from STARFACE experts
  • Detailed instructions for easy administration
  • Individual maintenance contracts for maximum reliability

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Can I buy STARFACE 365 (subscription model) after it expires?

No, STARFACE 365 is a rental model. After the contract term has expired, the system cannot be purchased, but can only be extended or re-booked.

How flexible are the STARFACE license models?

STARFACE offers three operating models:

  • STARFACE Appliance - Local hardware telephone system for maximum control
  • STARFACE VM Edition - Virtual solution for companies with their own IT infrastructure
  • STARFACE Cloud - Maintenance-free solution with maximum scalability

With STARFACE Flip, companies can switch flexibly between these operating modes.

Which devices are compatible with STARFACE?

STARFACE supports a wide range of IP telephones, DECT systems, headsets and conference telephones. Existing end devices, door intercom systems and fax machines can also be integrated.